Support

We respond to all inquiries within 48 hours.

Contact

• General support & practice questions: support@karunattu.com
• Privacy: privacy@karunattu.com
• Billing & subscription questions: billing@karunattu.com
  App Store refunds go through Apple at reportaproblem.apple.com.
• Legal & terms: legal@karunattu.com

iPhone subscriptions

• Free: the 139-raga catalog, tampura, listening, and Compose basics. No purchase required.
• Buy Plus or Pro: in the iPhone app, open a locked feature or Settings → Subscription. Purchase uses Apple StoreKit.
• Restore purchases: Settings → Subscription → Restore purchases, or the Restore button on the paywall. Use the same Apple ID you bought with. No Karunattu account is required.
• Manage or cancel: iOS Settings → Apple ID → Subscriptions → Karunattu. Cancellation takes effect at the end of the current period.
• Terms of Use (EULA): Apple Licensed Application EULA
• Privacy Policy: karunattu.com/privacy

Self-service on iPhone

• Reset onboarding: Settings → Subscription → Reset onboarding. Re-runs Sa setup without changing an Apple subscription.
• Delete local data: use in-app reset/delete controls where available, or uninstall the app. The iPhone app has no Karunattu cloud account to delete.
• Microphone: requested only after you open a feature that needs live pitch analysis. Audio stays on the device.

Frequently asked questions

Why does Karunattu ask for the microphone?

For live pitch tools such as Tuner, Voice Coach, Rāga ID, and practice recording. The app never asks at first launch. See the Privacy Policy.

Can I use Karunattu offline?

Yes. The rāga catalog, tampura, tāḷa tools, instrument practice, and on-device recording work offline. StoreKit purchase and Restore Purchases need an internet connection to talk to Apple.

Does a web waitlist unlock the iPhone app?

No. iPhone Plus and Pro unlock only after an Apple In-App Purchase or Restore Purchases. The website waitlist is not a purchase path for iOS.

Status

Release notes are posted at karunattu.com.